Since 2005, I've worked in management consulting, enterprise software sales, and customer success management. I demonstrated results at both IBM and rapidly growing startups. I'm known for using data to improve delivery excellence, implement scalable systems, and develop highly engaged teams.

I'm an IBM-Certified Lean Six Sigma Black Belt and a Certified Level 2 CSM. I have been a featured speaker at several customer success events in the B2B SaaS industry.

I earned my bachelor's degree from Colorado Christian University and my MBA from Kellogg School of Management at Northwestern University.

I live in Highlands Ranch, Colorado with my wife and two sons. When I'm not working, I enjoy skiing, golf, and pickleball.

/JO